Delivery

All Naturalmat products are hand-made and shipped direct from Devon, England. You can expect delivery within 10-14 working days.

Ordering More Than One Mattress?

If you’re looking to order more than one mattress, please do give us a call on Free Toll number 1-866-457-3830 and we’ll get an accurate delivery price quote for you.

Packaging

We always use recycled cardboard for our packaging and wherever we can we use our special waterproof covering made out of potato starch and completely bio-degradable. That will keep you sleeping easy!

Delivery to Canada

*Please note you may be required to pay customs duties and taxes on receipt of your order.

Delivery to Alaska and Hawaii

If you’d like us to deliver to Alaska or Hawaii please call us on our Free Toll number 1-866-457-3830 and we’ll get an accurate delivery price quote for you.

Exchanges and Returns

Naturalmat hope that you are happy with your purchase. If for any reason you wish to return or exchange an item, please contact us on 1-866-457-3830 or email us at michele@naturalmat.co.uk within 14 days of delivery. Items to be returned or exchanged must be unused and in their original packaging.